Terms of Service

Effective October 1, 2026 · Version 2026-10-01

Terms of Service
Effective Date: October 1, 2026  /  Last Updated: October 1, 2026
These Terms of Service ("Terms") govern access to and use of ezQuote365, a cloud-based platform, including its website, applications, features, tools, communications, integrations, artificial intelligence features, and related services (collectively, the "Platform"). MVD Enterprises LLC is the provider of the Platform (the "Provider," "we," "us," or "our").
By creating an account, clicking an acceptance button or checkbox, subscribing to a plan, accessing, or using the Platform, you acknowledge that you have had the opportunity to read and understand these Terms and our Privacy Policy and that you voluntarily agree to be legally bound by them. If you use the Platform on behalf of a business, organization, or other legal entity, you represent that you have authority to bind that entity. If you do not agree, do not access or use the Platform.
1. The Platform
The Platform is a web-based platform designed to assist businesses and users in creating, managing, storing, processing, transmitting, tracking, and generating custom price quotes and related business information.
Quote creation and management; product, service, pricing, and customer databases; templates; user and organization management; multiple languages and currencies; document generation; electronic delivery and acceptance; workflows and approvals; analytics; AI-assisted functionality; third-party integrations; data import/export; reporting; activity history; customer communications; and other current or future functionality.
Features may differ by plan, account, country, availability, development stage, usage level, or other criteria determined by the Provider.
2. Eligibility and Account Requirements
An Account Owner must be at least 18 years old and legally capable of entering into a binding agreement. Authorized Users must generally be at least 13 years old. An Authorized User under 18 may use the Platform only under the authority and supervision of the applicable Account Owner or Organization.
The Platform is not directed to children under 13. If the Provider learns that personal information has been collected from a child under 13 in circumstances requiring removal or parental authorization, the Provider may suspend access, delete information, or take other appropriate measures.
Users must provide accurate, current, and complete account information and keep it updated.
3. Organizations, Account Owners, Administrators, and Authorized Users
A business or other organization may maintain an organizational workspace containing one or more Authorized Users. The Account Owner or designated administrators may invite or remove users, assign roles and permissions, restrict access, manage settings, view organizational records, manage quotes, customers, products, templates and pricing, review user activity, and manage subscription information.
The Organization controls business content created within its workspace by its Authorized Users. An Authorized User does not acquire ownership of organizational records merely because that user created, edited, or managed them. If an Authorized User is removed or deactivated, that user’s prior work and records may remain within the Organization account.
The Organization is responsible for its Authorized Users and their compliance with these Terms.
4. Roles and Permissions
The Platform may provide configurable roles, administrative permissions, approval levels, or other access controls. the Provider may introduce, modify, replace, or discontinue roles and permission structures. Features such as approval workflows, discount thresholds, management approvals, or custom roles may not be available on every account or plan.
5. Account Security
You are responsible for protecting credentials, maintaining appropriate security, controlling Authorized User access, promptly removing access when appropriate, and notifying the Provider if you suspect unauthorized access or credential compromise.
the Provider may implement or require additional security measures, including multi-factor authentication, stronger password requirements, identity or administrator verification, session controls, and access restrictions.
6. License to Use the Platform
Subject to these Terms and the applicable plan, the Provider grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Platform for lawful internal business purposes. This license does not transfer ownership of any portion of the Platform.
7. Ownership of the Platform
As between the Provider and users, the Provider owns the Platform and all associated intellectual property, including software, source and object code, platform architecture, workflows, database structures, algorithms, models, interfaces, designs, Provider-created templates, documentation, graphics, branding, trademarks, methodologies, analytics systems, AI systems, improvements, and derivative developments.
Except for limited rights expressly granted under these Terms, no the Provider intellectual-property rights are transferred to any user.
8. Customer Content
"Customer Content" means information, files, records, logos, images, documents, customer details, product information, pricing information, quote information, templates, communications, and other materials supplied or uploaded by or on behalf of a Customer.
As between the Provider and the Customer, the Customer retains ownership rights in Customer Content. By submitting Customer Content, the Customer grants the Provider a worldwide, non-exclusive license to host, store, reproduce, transmit, process, format, display, analyze, modify as technically necessary, and otherwise use Customer Content as reasonably necessary to operate, support, secure, troubleshoot, analyze, improve, and legally administer the Platform.
The Customer represents that it has the rights, permissions, licenses, notices, and consents reasonably necessary for such processing.
9. Customer Responsibility for Uploaded Materials
Customers may upload logos, photographs, product information, documents, catalogs, pricing files, trademarks, customer records, and other content. Customers are responsible for ensuring their Customer Content does not infringe rights, violate privacy or confidentiality obligations, violate law, contain unlawful material or malware, or breach another person’s contractual rights.
the Provider may remove, restrict, disable, quarantine, or block access to Customer Content that the Provider reasonably believes is unlawful, infringing, harmful, malicious, abusive, fraudulent, or presents security or operational risk. the Provider is not required to proactively monitor all Customer Content.
10. Historical, Aggregated, De-Identified, and Derived Data
the Provider may generate statistical, analytical, aggregated, anonymized, de-identified, or derived information from use of the Platform. Subject to applicable law, the Provider may use such information indefinitely for analytics, benchmarking, product development, product-demand analysis, pricing intelligence, market research, industry trends, AI development, model refinement, security, service optimization, and commercial products or services.
the Provider may commercially use, license, distribute, or sell aggregated, anonymized, de-identified, or derived insights without compensation or revenue sharing to users. the Provider will not intentionally reidentify de-identified data except where permitted or required by law.
11. Data Following Account Deletion
Following account deletion, the Provider’s ordinary operational license to identifiable Customer Content will generally end, subject to applicable law and permitted retention. the Provider may retain information reasonably necessary for tax, accounting, payment records, fraud prevention, security, investigations, legal claims, regulatory compliance, agreement enforcement, backup integrity, or other lawful retention purposes.
the Provider’s rights in properly aggregated, anonymized, de-identified, and derived historical data survive account deletion.
12. Exporting Customer Data
While an account is active, Customers may export information through export functionality available within relevant sections of the Platform. the Provider does not promise a single consolidated export file unless required by law or expressly agreed in writing.
Following normal cancellation or termination, the Provider may provide up to 30 days of read-only access for reasonable data export. This period may not apply when immediate suspension or termination is reasonably necessary because of fraud, unlawful conduct, security threats, serious abuse, or material contractual violations.
13. Free Plans, Free Trials, and Promotional Access
the Provider may offer free accounts, limited free plans, free trials, promotional access, beta access, temporary full-feature access, or other programs. the Provider determines the features, duration, usage limits, storage, support, and conditions of free or promotional access and may modify, restrict, or discontinue such offerings.
A free trial may automatically convert to a paid subscription only when the user has provided an accepted payment method and affirmatively agreed to applicable recurring billing terms.
14. Paid Subscriptions
The Platform may offer monthly, annual, or other subscription periods. The applicable price, billing interval, plan features, usage allowances, and renewal information will be displayed at or before purchase.
Unless expressly stated otherwise, paid subscriptions automatically renew for successive periods until canceled. By subscribing, you authorize the Provider and its payment processor to charge recurring fees and applicable taxes to your selected payment method.
15. Cancellation
Customers may cancel recurring subscriptions using available account-based cancellation functionality or by contacting designated the Platform support. Cancellation stops future renewal.
Unless required otherwise by law or stated in the plan, cancellation takes effect at the end of the then-current paid billing period. The Customer generally retains access through that date. No prorated refund is provided for unused portions unless required by law, provided in the plan, or approved by the Provider.
16. Pricing Changes
the Provider may change subscription prices, plan structures, included functionality, usage allowances, storage limits, user limits, AI allowances, file-upload limits, API limits, and other plan characteristics. Changes affecting existing paid Customers will generally apply prospectively to a future billing period after reasonable notice where appropriate or legally required.
the Provider may offer discounts, promotional prices, coupons, introductory prices, partner pricing, negotiated prices, volume pricing, or custom enterprise pricing and is not required to offer identical pricing to all users.
17. Taxes and Other Charges
Unless expressly stated otherwise, prices exclude applicable sales tax, VAT, GST, or similar charges. the Provider or its payment processor may collect applicable taxes where required. Customers are responsible for bank fees, exchange-rate charges, wire fees, card-provider fees, or similar charges imposed by their own financial institutions or payment providers.
18. Payment Processing
Payment processing may be provided through third-party processors integrated with the Platform. the Provider does not intend to directly store full payment-card numbers or sensitive authentication data when those functions are handled by an authorized payment processor. Use of third-party payment services may also be subject to the provider’s terms and privacy practices.
19. Failed Payments
If payment cannot be completed, the Provider may provide a reasonable opportunity to update payment information. If payment remains outstanding, the Provider may restrict access, suspend functionality, downgrade or suspend the subscription, or terminate the account.
20. Usage Limits
Plans may include limits on users, quotes, storage, files, customers, products, API requests, AI usage, processing volume, emails, integrations, or other resources. the Provider may enforce reasonable technical controls. Attempting to circumvent usage restrictions is prohibited.
21. Branding and Advertising
Certain free, promotional, or lower-tier plans may include the Platform branding such as “Powered by the Platform” on outputs. Free or promotional accounts may display advertising, upgrade prompts, partner offers, sponsored content, or promotional messages. Availability of branding removal or advertising-free service may vary by plan.
22. Quotes and Customer Transactions
The Platform is a software platform. A quote created or transmitted using the Platform does not automatically become a legally binding agreement between a Customer and its recipient. Whether a quote creates an enforceable contract depends on the Customer’s own terms, acceptance procedures, applicable law, the parties’ conduct, and other relevant circumstances. the Provider is not a party to transactions between an account holder and its customers unless the Provider expressly agrees otherwise in writing.
23. Electronic Acceptance and Signatures
The Platform may provide electronic acknowledgment, approval, acceptance, or signature functionality. The Customer is responsible for determining whether a particular method is legally adequate for its transaction and jurisdiction. the Provider does not provide legal advice regarding enforceability of Customer documents or signature procedures.
24. Customer Commercial Terms
Customers are solely responsible for commercial terms in their quotes or documents, including pricing, deposits, payment schedules, financing terms, warranties, product descriptions, delivery commitments, project schedules, returns, cancellations, refunds, taxes, measurements, scope of work, and other conditions.
25. Accuracy of Information and Calculations
The Platform may perform or assist with calculations, translations, currency conversions, taxes, pricing, discounts, quantities, measurements, AI outputs, and other information. Customers are responsible for reviewing and validating all outputs before relying on or transmitting them. the Provider does not guarantee the accuracy, completeness, legality, timeliness, or suitability of such outputs.
26. Multiple Languages and Currencies
Translation and currency functionality may rely on automated systems or third-party information and is provided for convenience. Customers remain responsible for confirming translated meaning, currency, exchange rates, taxes, pricing, contractual terminology, and final quoted amounts.
27. Artificial Intelligence Features
The Platform may incorporate AI, machine learning, automated recommendations, document processing, translation, content generation, or third-party AI services. AI-generated information may be incomplete, inaccurate, misleading, outdated, or unsuitable for a particular purpose. Customers must independently review material AI-generated output before relying on it.
the Provider may use platform activity, usage patterns, quote structures, feature interactions, and other permitted information to improve the Platform and develop or refine internal systems and AI models, subject to the Privacy Policy and applicable law.
28. No Professional Advice
The Platform does not provide legal, tax, accounting, investment, financial, engineering, architectural, or other regulated professional advice. Calculations, recommendations, templates, translations, AI output, and similar materials are informational tools only.
29. Communications Sent Through the Platform
Customers may use the Platform to send quotes, notices, documents, or other communications. The Customer is responsible for recipient information, content, lawful purpose, required permissions or consent, opt-in/opt-out requirements, and compliance with applicable communications laws. Customers may not use the Platform for spam, deceptive communications, unlawful bulk messages, or abusive content.
30. Communications from the Provider
the Provider may send transactional or service-related communications concerning account creation, authentication, quote activity, billing, security, support, product operation, policy changes, and other operational matters.
the Provider may also send promotional and marketing communications concerning the Platform or other the Provider products or services, subject to applicable law and opt-out rights. the Provider may communicate with recipients whose information is processed through an account holder when reasonably necessary to provide the Platform.
31. Customer Names and Logos
Unless the Customer opts out in writing or another agreement provides otherwise, the Provider may identify an Organization as an the Platform customer and use its business name and logo for reasonable customer-reference purposes, including customer lists, websites, presentations, and marketing materials.
32. Feedback
If a user submits suggestions, concepts, ideas, feature requests, recommendations, or other feedback, the user grants the Provider a perpetual, worldwide, irrevocable, royalty-free right to use, reproduce, modify, develop, commercialize, incorporate, and otherwise exploit that feedback without restriction or compensation.
33. Beta, Preview, Early Access, and Experimental Features
the Provider may offer features designated as beta, preview, experimental, early access, pilot, or similar pre-release status. Such features may be incomplete, contain errors, operate unpredictably, change without notice, have reduced support, or be suspended or discontinued. the Provider may collect usage information, product feedback, diagnostics, and performance information regarding such features.
34. Acceptable Use
Use of the Platform is subject to the separate the Platform Acceptable Use Policy, incorporated into these Terms by reference. Users may not use the Platform to violate law, commit fraud, infringe rights, distribute malware, compromise security, interfere with the Platform, improperly scrape the Platform, bypass controls or limits, misuse data, impersonate others, or send prohibited spam.
35. Third-Party Services
The Platform may depend upon or integrate with third-party hosting, cloud infrastructure, payment processors, AI providers, analytics providers, communications providers, email services, APIs, software libraries, authentication services, security providers, and other services. the Provider does not control such providers and does not guarantee their continued availability.
36. Third-Party Trademarks
The Platform may display third-party names, logos, trademarks, or service references to identify integrations, compatibility, payment providers, supported services, or other relationships. Such references do not necessarily imply sponsorship, endorsement, partnership, or ownership.
37. Service Changes
the Provider may improve, update, modify, replace, add, suspend, or discontinue features over time. the Provider will generally avoid materially reducing core purchased functionality during a prepaid paid subscription period except where reasonably necessary because of security, legal requirements, third-party changes, fraud prevention, technical integrity, force majeure, urgent operational requirements, or circumstances beyond the Provider’s reasonable control.
38. Availability
The Platform is provided on an “AS IS” and “AS AVAILABLE” basis. the Provider does not guarantee uninterrupted availability, uptime percentages, error-free operation, compatibility with every device or browser, preservation of every feature, particular support response times, or any specific resolution time.
39. Maintenance and Technical Requirements
the Provider may conduct scheduled or emergency maintenance and may change supported browsers, operating systems, devices, file formats, integrations, APIs, authentication requirements, and other technical specifications.
40. Support
Standard support is provided on a reasonable-efforts basis. Unless expressly included in a plan or separate written agreement, the Provider does not guarantee any specific response time, resolution time, availability window, support channel, or service level.
41. Monitoring
the Provider may reasonably monitor use of the Platform for cybersecurity, fraud prevention, abuse detection, troubleshooting, performance, compliance, support, and enforcement of these Terms. the Provider does not undertake an obligation to routinely review all Customer Content.
42. Legal Disclosure of Information
the Provider may preserve or disclose information, account records, Customer Content, logs, or other records when the Provider reasonably believes disclosure is necessary or appropriate to comply with law, respond to legal process, protect rights or safety, investigate fraud or security incidents, prevent harm, or enforce applicable agreements.
43. International Use
The Platform may be accessible internationally. Users are responsible for ensuring that their use complies with applicable laws. the Provider may restrict access based on country, territory, sanctions, export controls, legal requirements, currencies, payment availability, fraud risk, security concerns, technical limitations, or legitimate business considerations.
44. User Compliance Responsibilities
Customers are responsible for determining and complying with laws applicable to their quotes, products, pricing, taxes, customer communications, contractual terms, marketing, industry, jurisdiction, and business activities.
45. Suspension and Termination for Cause
the Provider may immediately suspend, restrict, or terminate access when the Provider reasonably believes an account or user is involved in serious security abuse, fraud, unlawful conduct, repeated violations, malicious activity, payment abuse, infringement, threats to infrastructure or users, attempts to compromise the Platform, or material violation of these Terms or applicable policies.
46. the Provider’s General Right to Refuse or Discontinue Service
Subject to applicable law, the Provider reserves the right, in its reasonable business discretion, to decline account registration, refuse or restrict service, decline renewal, or discontinue an account, with or without providing a specific reason. the Provider will not exercise this discretion on a basis prohibited by applicable anti-discrimination or other law.
If the Provider ends a paid account without Customer fault, the Provider may allow use through the current paid period or, if access ends earlier, provide an appropriate refund of the unused prepaid portion, subject to applicable law.
47. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” the Provider DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT. the Provider DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR THAT OUTPUT WILL BE ACCURATE OR SUITABLE FOR ANY PARTICULAR TRANSACTION.
48. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, the Provider ENTERPRISES LLC AND ITS AFFILIATES, OWNERS, OFFICERS, PERSONNEL, SERVICE PROVIDERS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, REVENUE, SALES, OPPORTUNITIES, BUSINESS INTERRUPTION, GOODWILL, LOSS OR CORRUPTION OF DATA, OR SUBSTITUTE SERVICES.
For a paid Customer, the Provider’s aggregate liability arising out of or relating to the Platform will not exceed the total subscription fees actually paid by that Customer to the Provider for the Platform during the six months immediately preceding the event giving rise to the claim. For a user who has not paid fees, aggregate liability will not exceed US $100.
49. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Provider and its affiliates, owners, personnel, representatives, and service providers from third-party claims, liabilities, damages, losses, and reasonable costs arising from your misuse of the Platform, Customer Content, unlawful conduct, infringement caused by materials you provide, communications you send, transactions with your customers, violation of third-party rights, or material violation of these Terms.
50. Events Outside the Provider’s Reasonable Control
the Provider will not be responsible for delay, interruption, or failure resulting from circumstances outside its reasonable control, including internet or telecommunications failures, cloud-provider outages, payment-provider failures, third-party API or AI-provider outages, cyberattacks, governmental action, natural disasters, labor disruptions, power failures, war, terrorism, civil disturbance, epidemics, pandemics, or comparable events.
51. Assignment
Customers may not assign, transfer, delegate, sublicense, or otherwise transfer their account or rights under these Terms without the Provider’s prior written consent. the Provider may assign or transfer these Terms, accounts, contracts, or related rights in connection with financing, restructuring, reorganization, merger, acquisition, asset transfer, sale of the Platform, sale of the Provider, or similar transaction, subject to law.
52. Successors and Business Transfers
If the Provider or the Platform is acquired, reorganized, financed, merged, sold, or transferred, relevant contracts, accounts, Customer Content, personal information, and other business assets may be transferred to the applicable successor or acquiring party consistent with applicable law and the Privacy Policy.
53. Resellers, Partners, API Access, and Enterprise Arrangements
Enterprise customers, resellers, referral partners, white-label partners, strategic partners, API customers, and other specialized relationships may be subject to separate written agreements. A separately signed agreement may modify or supersede specific provisions of these Terms.
54. No Partnership or Agency
Use of the Platform does not create a partnership, joint venture, franchise, fiduciary relationship, employment relationship, or agency relationship between the Provider and a Customer. Users do not have authority to bind the Provider.
55. Electronic Communications and Notices
You consent to receive contractual notices, invoices, account notices, disclosures, and other communications electronically, including by email, account notification, dashboard notification, or the Platform website. You are responsible for maintaining accurate contact information.
56. Marketing Communications
Marketing communications may include an unsubscribe or opt-out mechanism as required by applicable law. Opting out of marketing messages does not prevent the Provider from sending necessary transactional, security, billing, legal, or service communications.
57. Changes to These Terms
the Provider may update these Terms. If changes are material, the Provider may provide notice through email, the Platform, account notices, or another reasonable method. Where additional consent is legally required, the Provider will seek that consent. Continued use after an effective update may constitute acceptance where legally permitted.
58. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
59. Dispute Resolution
Before initiating formal proceedings, the parties are encouraged to attempt in good faith to resolve a dispute informally.
Except for matters appropriately brought in small claims court or requests for temporary, emergency, or injunctive relief where legally permitted, disputes arising out of or relating to these Terms or the Platform will be resolved through binding arbitration in Orange County, Florida, under procedures specified by the applicable arbitration provider or separately agreed by the parties.
Nothing prevents the Provider from seeking temporary, emergency, or injunctive relief in an appropriate court where necessary to protect intellectual property, confidential information, security, systems, or other rights for which monetary damages may be inadequate.
60. Severability
If any provision is held invalid, unlawful, or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain effective.
61. No Waiver
Failure by the Provider to enforce a provision does not waive the right to enforce that provision or another provision later. A waiver is effective only when made in writing by an authorized representative of the Provider.
62. Entire Agreement
These Terms, together with the Privacy Policy, Acceptable Use Policy, Subscription/Billing Policy, and any other policies expressly incorporated by reference, constitute the agreement governing standard use of the Platform. A separate signed agreement may supplement or supersede specific provisions.
63. Electronic Acceptance
To the extent permitted by applicable law, clicking “I Agree,” checking an acceptance box, creating an account, subscribing, or otherwise electronically indicating acceptance has the same contractual effect as signing an agreement manually. The acceptance interface may also disclose applicable recurring billing and automatic-renewal terms.
Contact Information
MVD Enterprises LLC
ezQuote365
General / Legal Inquiries: contact@ezquote365.com
Technical Support: support@ezquote365.com
Website: www.ezquote365.com
© 2026 MVD Enterprises LLC. All rights reserved.