Acceptable Use Policy

Effective October 1, 2026 · Version 2026-10-01

Acceptable Use Policy
Effective Date: October 1, 2026. /  Last Updated: October 1, 2026
This Acceptable Use Policy ("AUP") governs use of ezQuote365, a cloud-based platform (the "Platform"), provided by MVD Enterprises LLC (the "Provider"). This AUP is incorporated into the Platform Terms of Service and applies to Account Owners, administrators, Authorized Users, customers, contractors, and any other person who accesses or uses the Platform through an account.
The purpose of this AUP is to protect the Platform, the Provider, customers, users, third parties, data, and infrastructure from unlawful, abusive, deceptive, insecure, or disruptive activity.
1. Lawful Use
You may use the Platform only for lawful purposes and in compliance with applicable laws, regulations, contractual obligations, and the Platform Terms of Service.
2. Prohibited Illegal or Fraudulent Activity
Using the Platform to commit, facilitate, promote, conceal, or support fraud, theft, misrepresentation, money laundering, tax evasion, unlawful discrimination, or other unlawful activity; Creating or transmitting knowingly false, deceptive, fraudulent, or materially misleading quotes, invoices, offers, identities, or business records; Using the Platform in connection with products, services, transactions, or conduct that is prohibited by applicable law.
3. Security and System Abuse
Attempting to gain unauthorized access to the Platform, another user’s account, systems, networks, APIs, databases, or infrastructure; Testing, probing, scanning, or exploiting vulnerabilities without the Provider’s prior written authorization; Introducing malware, ransomware, viruses, malicious code, destructive payloads, or other harmful technology; Interfering with, disrupting, overloading, degrading, or attempting to disable the Platform; Bypassing authentication, security controls, rate limits, usage limits, access controls, plan restrictions, or technical safeguards; Using automated systems in a manner that materially burdens the Platform or exceeds permitted access.
4. Scraping, Reverse Engineering, and Unauthorized Automation
Except where applicable law expressly prohibits restriction, users may not reverse engineer, decompile, disassemble, attempt to derive source code, replicate proprietary workflows, or otherwise seek to discover nonpublic components of the Platform.
Users may not scrape, harvest, crawl, index, extract, mirror, or systematically copy nonpublic platform content or data without the Provider’s prior written authorization. Approved APIs or integrations must be used within their applicable limits and terms.
5. Intellectual Property and Third-Party Rights
Do not upload or use material that infringes copyrights, trademarks, patents, trade secrets, rights of publicity, privacy rights, or other proprietary rights; Do not upload software, code, datasets, images, documents, catalogs, or other materials unless you have the rights, licenses, permissions, and authority necessary for their use; Do not use the Platform to misrepresent affiliation, sponsorship, authorization, or ownership.
6. Personal, Confidential, and Restricted Data
Users may not upload or process personal, confidential, proprietary, regulated, or third-party data unless they have lawful authority to do so and the use is consistent with the Terms of Service and Privacy Policy.
Users should not place sensitive information into AI features, integrations, testing environments, or support channels unless necessary, authorized, and appropriate safeguards are in place.
7. Customer Communications and Anti-Spam
Do not send spam, unlawful unsolicited bulk communications, deceptive marketing, or messages that violate applicable anti-spam, privacy, telemarketing, or communications laws; Do not use misleading sender information, deceptive subject lines, fabricated recipient details, or impersonated identities; Account holders are responsible for required consents, notices, opt-ins, opt-outs, and recipient permissions for communications they initiate through the Platform.
8. Harassment, Abuse, and Harmful Conduct
Users may not use the Platform to harass, threaten, stalk, intimidate, exploit, defame, or unlawfully discriminate against others, or to facilitate conduct that creates a credible threat to the safety of individuals, organizations, or systems.
9. Impersonation and Misrepresentation
Users may not impersonate another person or organization, falsely claim authority, or intentionally misrepresent identity, affiliation, ownership, credentials, or authorization.
10. Platform Integrity and Fair Use
Users may not create excessive accounts to evade plan restrictions, share credentials in a manner that defeats licensing or user limits, manipulate usage measurement, exploit defects to obtain unpaid functionality, or intentionally consume disproportionate resources.
the Provider may apply technical limits, rate limits, storage restrictions, email limits, AI usage limits, or other controls reasonably necessary to protect the Platform and enforce plan terms.
11. Third-Party Components and Integrations
Users may not use an integration, API, third-party service, dataset, or licensed component in a way that violates third-party rights or applicable terms. the Provider may disable integrations or features that present legal, security, reliability, or abuse concerns.
12. Artificial Intelligence Use
Users are responsible for reviewing AI-generated content before use. AI features may not be used to facilitate unlawful conduct, fraud, impersonation, infringement, malware, security abuse, or other prohibited activity.
the Provider may restrict or disable AI functionality when necessary to protect the Platform, comply with provider requirements, or address safety, abuse, or legal concerns.
13. Prohibited Circumvention
Users may not assist another person in violating this AUP or knowingly provide credentials, tools, instructions, or access for the purpose of circumventing the Platform controls, restrictions, or enforcement actions.
14. Monitoring and Investigation
the Provider may reasonably monitor usage, security events, logs, account activity, and technical signals to detect abuse, investigate suspected violations, protect the Platform, provide support, and enforce applicable agreements. the Provider does not assume a general obligation to monitor all Customer Content.
15. Enforcement
If the Provider reasonably believes this AUP has been violated, the Provider may investigate and may remove content, restrict features, throttle usage, suspend users, suspend or terminate accounts, preserve evidence, block access, or take other reasonable measures.
For serious security abuse, fraud, unlawful conduct, malicious activity, or threats to users or infrastructure, the Provider may act immediately without prior notice.
16. Reporting Violations
Suspected abuse, security issues, infringement, or violations of this AUP may be reported using the contact information below. the Provider may request additional information necessary to evaluate a report.
17. Changes to this Policy
the Provider may update this AUP from time to time. Material changes may be communicated through the Platform, email, website notice, or another reasonable method. Continued use after an effective update constitutes acceptance where legally permitted.
Report Abuse or Contact the Provider
MVD Enterprises LLC
ezQuote365
Technical, Security, or Abuse Reports: support@ezquote365.com
General Inquiries: contact@ezquote365.com
Website: www.ezquote365.com
© 2026 MVD Enterprises LLC. All rights reserved.