Privacy Policy

Effective October 1, 2026 · Version 2026-10-01

Privacy Policy
Effective Date: October 1, 2026. / Last Updated: October 1, 2026
This Privacy Policy explains how MVD Enterprises LLC, as provider of ezQuote365 (the "Provider"), collects, uses, discloses, retains, and protects personal information in connection with ezQuote365, a cloud-based platform (the "Platform"), and related websites, applications, communications, integrations, and services.
This Policy should be read together with the Platform Terms of Service. Where applicable law provides additional privacy rights, the Provider will honor those rights as required.
1. Scope
This Policy applies to personal information processed through the Platform, including information about Account Owners, Authorized Users, customers or recipients of account holders, website visitors, prospects, and other individuals whose information is processed through the Service.
For certain Customer Content, the account-holding organization may determine why and how personal information is used. In those circumstances, the Provider may process the information on behalf of the organization as a service provider or processor, subject to applicable law and contractual terms.
2. Information We Collect
Account and profile information, such as name, email address, telephone number, job title, company name, credentials, user role, and account settings; Organization and business information, including billing details, business address, subscription information, administrator information, and user permissions; Customer and recipient information entered by account holders, such as names, business contact details, quote recipient details, product or project information, and communications; Quote and transaction-related information, including quote values, products, services, pricing, discounts, taxes, quantities, status, revision history, acceptance information, and related records; Uploaded content, including logos, product images, catalogs, documents, pricing files, templates, and other materials; Technical and usage information, such as IP address, device and browser information, operating system, log-in activity, session data, feature use, clickstream information, error logs, security events, and performance data; Communications and support information, including emails, support requests, feedback, survey responses, and other communications; Payment-related information. Payments may be processed by third-party payment providers. the Provider does not intend to directly store full payment-card numbers or sensitive authentication data when the processor handles those functions; Cookie and similar technology data used for authentication, preferences, analytics, security, advertising, and marketing.
3. How We Collect Information
Directly from users when they create accounts, update profiles, subscribe, upload data, create quotes, contact support, or otherwise interact with the Service; From account-holding organizations and their administrators when they create or manage Authorized Users or upload information about their customers and recipients; Automatically through cookies, logs, analytics tools, security systems, and similar technologies; From third-party service providers, integrations, payment providers, analytics providers, marketing partners, or other sources where permitted by law.
4. How We Use Information
Provide, operate, maintain, customize, and improve the Platform; Create and administer accounts, organizations, roles, permissions, subscriptions, and billing; Generate, store, transmit, and manage quotes and related communications; Authenticate users and protect accounts, data, and systems; Provide customer support and troubleshoot technical issues; Process payments and manage subscription status; Monitor usage, diagnose errors, prevent fraud, detect abuse, and maintain security; Analyze product performance and user behavior; Develop new features, analytics, benchmarking tools, and commercial products; Improve and refine internal systems and artificial intelligence models, subject to this Policy and applicable law; Send transactional, security, billing, legal, and service communications; Send marketing, promotional, product, partner, or cross-selling communications as permitted by law; Comply with law, enforce agreements, establish or defend legal claims, and protect rights and safety.
5. Account-Holder Customer and Recipient Information
Account holders may provide the Provider with information about their customers, prospects, quote recipients, employees, contractors, and other contacts. Account holders are responsible for having the authority, notices, and permissions necessary to provide that information to the Platform.
the Provider may use such information to deliver quotes, provide platform functionality, communicate about service-related matters, protect security, provide support, and perform other operational functions.
Where legally permitted and subject to applicable consent, disclosure, and opt-out requirements, the Provider may use lawfully obtained contact information to market the Platform or other the Provider products and services.
6. Aggregated, De-Identified, Anonymized, and Derived Data
the Provider may create aggregated, de-identified, anonymized, statistical, or derived data from information processed through the Platform. Subject to applicable law, the Provider may use and retain such information indefinitely for analytics, benchmarking, pricing intelligence, demand analysis, industry trends, product development, AI development, market intelligence, research, reports, and commercial products or services.
the Provider may commercialize, license, distribute, or sell properly aggregated, anonymized, de-identified, or derived insights. the Provider does not intend to reidentify de-identified information except where permitted or required by law.
7. Artificial Intelligence and Automated Features
The Platform may use AI or machine-learning features provided by the Provider or third parties for tasks such as content generation, translation, document processing, recommendations, classification, analytics, and other functionality.
Information submitted to AI-enabled features may be processed by approved third-party service providers. the Provider may use permitted platform activity, usage patterns, quote structures, feature interactions, and other data to improve the Service and develop or refine internal systems and AI models, subject to applicable law.
Users should avoid entering information into AI features that they are not authorized to process through the Service.
8. Cookies and Similar Technologies
the Provider may use cookies, pixels, local storage, session technologies, software development kits, and similar technologies for authentication, security, preferences, analytics, performance measurement, marketing, and advertising.
Third-party analytics or advertising tools may collect information through the website or Service. Depending on location, users may have rights to control certain non-essential cookies or targeted advertising activities.
9. How We Share Information
Service providers and subcontractors that support hosting, cloud infrastructure, payment processing, email delivery, communications, analytics, customer support, AI functionality, authentication, security, and other operations; Account owners and administrators, who may have access to information and activity relating to Authorized Users within their organization; Integrations and third-party services at the direction of the Customer or as necessary to provide requested functionality; Professional advisers, insurers, auditors, accountants, or legal counsel where reasonably necessary; Governmental authorities, courts, regulators, law enforcement, or other parties when required or reasonably necessary to comply with law, legal process, protect rights or safety, investigate fraud, or enforce agreements; Potential or actual buyers, investors, lenders, successors, or counterparties in connection with financing, merger, acquisition, restructuring, sale, asset transfer, or similar transaction.
10. Sale of Personal Information at Launch
At the effective date of this Policy, the Provider does not intend to sell identifiable personal or customer data for monetary consideration as a standalone data product.
the Provider does reserve rights to use and commercialize aggregated, anonymized, de-identified, and derived data as described in this Policy. the Provider may change its data practices in the future only after updating applicable disclosures and providing any notices, choices, opt-outs, or consents required by law.
11. Advertising and Marketing
the Provider may use personal information to send marketing and promotional messages about the Platform or other the Provider products or services as permitted by law. Marketing emails will provide an opt-out mechanism where required.
Transactional, security, billing, legal, and service communications are not marketing communications and may continue even if a user opts out of marketing.
12. Data Retention
the Provider retains personal information for as long as reasonably necessary for the purposes described in this Policy, including operating accounts, maintaining business and financial records, providing support, preventing fraud, maintaining security, complying with law, resolving disputes, and enforcing agreements.
Following account deletion, the Provider may retain identifiable information as reasonably necessary for tax, accounting, payment records, security, fraud prevention, legal claims, regulatory compliance, backup integrity, and similar lawful purposes.
the Provider may retain properly aggregated, anonymized, de-identified, and derived historical data indefinitely.
13. Account Deletion and Data Export
Account deletion may initially be requested through the Platform support. the Provider may require verification before processing a deletion request.
Active users may export available information through export functions provided in relevant sections of the Service. the Provider does not guarantee a single consolidated export of all account information unless required by law.
Following normal cancellation, the Service may provide up to 30 days of read-only access for reasonable data export, subject to the Terms of Service.
14. Security
the Provider uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information and the Service. No system, network, transmission, or storage method can be guaranteed completely secure.
Users and account administrators are responsible for maintaining secure credentials, controlling account access, and promptly notifying the Provider of suspected unauthorized access.
15. International Processing
The Platform may be used internationally, and information may be processed in the United States or other countries in which the Provider or its service providers operate. Privacy laws may differ between jurisdictions.
Where required, the Provider may use appropriate contractual or legal mechanisms for cross-border transfers.
16. Privacy Rights
Depending on applicable law and location, individuals may have rights to access, correct, delete, obtain a portable copy of, or restrict certain processing of personal information, and may have rights to opt out of certain targeted advertising, sale, sharing, profiling, or marketing activities.
the Provider may need to verify identity before fulfilling a request. Some rights are subject to exceptions, and the Provider may retain information where permitted or required by law.
When the Provider processes information solely on behalf of an account-holding organization, an individual may need to submit a request directly to that organization.
17. Children
The Platform is not directed to children under 13. Account Owners must be 18 or older. Authorized Users must generally be at least 13 years old, and users under 18 may use the Service only under the authority and supervision of the applicable Account Owner or Organization.
If the Provider learns that it has collected personal information from a child under 13 in circumstances requiring parental consent or deletion, the Provider may delete the information, restrict access, or take other appropriate action.
18. Third-Party Links and Services
The Service may link to or integrate with third-party websites, products, services, payment processors, AI providers, analytics tools, or other technologies. Their privacy practices are governed by their own policies. the Provider is not responsible for third-party privacy practices.
19. Business Transfers
Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, sale of the Platform, insolvency proceeding, or similar transaction, subject to applicable law.
20. Changes to this Privacy Policy
the Provider may update this Privacy Policy from time to time. Material changes may be communicated by email, account notice, website notice, or another reasonable method. Where applicable law requires consent, the Provider will obtain it.
Privacy Questions and Requests
MVD Enterprises LLC
ezQuote365
Privacy / General Inquiries: contact@ezquote365.com
Technical Support: support@ezquote365.com
Website: www.ezquote365.com
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